Hi as the topic says, I need some input from b-town, well more experienced traders than myself anyways.
Recently I won a warhammer fantasy auction off of ebay, but the shipment is well wrong. I'm missing a handful of bits, and instead of a greater daemon, I got a bag of 40k stuff. Now the guy seems to be ignoring my emails, and I'm wondering what would be proper? It's only been a week since I first emailed him, so before I do anything drastic I'll wait a bit.
But as it isn't looking good, what would you guys suggest? File a complaint with ebay? Would that even do anything? Or should I take the really drastic step of filing mail fraud? (If it counts, he also shipped via standard shipping while advertising and charging for priority, just more ammo I guess).
In all honesty this isn't a big deal, as the 40k stuff is probably at least equal in value to what I'm missing, but the fact that this guy is ignoring me (plus he made me wait almost 3 weeks for 'priority shipping') is really annoying me.
Anyways, thanks to anyone who takes the trouble to respond,
Chris
Some advice needed on funky trade
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MagickalMemories ( 832 )
- Lord Logorrheic!
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wertetr
Well, Kensig... Here's what *I* would do.
There should be a link someplace where you can request his personal contact information that he has on file with ebay.
Always give the benefit of the doubt, at first... as you seem to be doing.
Call him. Use a cell phone, after peak hours... most plans offer free nights, weekends & long distance. With this option, you should be covered, as far as footing the dime for the call.
Discuss your issues with him and give him time to fix them.
If that doesn't work, THEN you file with ebay, you leave a negative reference, AND you file mail fraud charges.
How did you pay? Via PayPal, I hope? File a charge with them, as well -- If that is who you used.
Hope this helps.
Eric
There should be a link someplace where you can request his personal contact information that he has on file with ebay.
Always give the benefit of the doubt, at first... as you seem to be doing.
Call him. Use a cell phone, after peak hours... most plans offer free nights, weekends & long distance. With this option, you should be covered, as far as footing the dime for the call.
Discuss your issues with him and give him time to fix them.
If that doesn't work, THEN you file with ebay, you leave a negative reference, AND you file mail fraud charges.
How did you pay? Via PayPal, I hope? File a charge with them, as well -- If that is who you used.
Hope this helps.
Eric
Lower rating? You ship first.
Give me a sense of humor Lord. Give me the grace to see a joke.
To get some humor out of life and pass it on to other folk.
I think what this situation needs is some imagination.
"...I'm a nerd, and I'm here tonight to stand up for the rights of other nerds.” – Gilbert Lowell
Want my help with a BTR or backout? All messages sent/posted should be in CHRONOLOGICAL order. Otherwise, I just won't read it.
Give me a sense of humor Lord. Give me the grace to see a joke.
To get some humor out of life and pass it on to other folk.
I think what this situation needs is some imagination.
"...I'm a nerd, and I'm here tonight to stand up for the rights of other nerds.” – Gilbert Lowell
Want my help with a BTR or backout? All messages sent/posted should be in CHRONOLOGICAL order. Otherwise, I just won't read it.
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Klahtoo ( 172 )
- Journeyman Trader
- Posts: 133
- Joined: Fri Jul 11, 2003 9:06 am
- Location: Canada (eh)
- Contact:
I would file a complaint with ebay. There is an "Item Not Received" complaint. This has some sub-complaints including "Item is Significantly Different than Listed" or something to that effect.
When I have used this in the past, I have had prompt response from the Seller. PayPal has an option for filing a Fraud as well.
Ebay will also ask that you use the Trust-e service. There is a link on the ebay website to this service. So list a fraud with all 3 services. Start with ebay, and then go through the rest.
At the end of the day if you do not get your item, or a refund pursue the mail fraud end.
When I have used this in the past, I have had prompt response from the Seller. PayPal has an option for filing a Fraud as well.
Ebay will also ask that you use the Trust-e service. There is a link on the ebay website to this service. So list a fraud with all 3 services. Start with ebay, and then go through the rest.
At the end of the day if you do not get your item, or a refund pursue the mail fraud end.
I'll Buy That for a Dollar !!
Better hurry; most ebay/paypal complaints have a time limit usually around 30 days or so after the auction ends.
mon·ey: noun; a good that acts as a medium of exchange in transactions.
Money is a good like everything else; if your rating is lower, you ship first whether money is involved or not.
USPS Mail Fraud / / FBI Internet Fraud Center
Money is a good like everything else; if your rating is lower, you ship first whether money is involved or not.
USPS Mail Fraud / / FBI Internet Fraud Center
Thanks for the replies everyone.
Yes I paid through paypal and I will be trying to resolve this through eBay first as suggested. It looks like the I won't be waiting on him much longer, as the auction was just about a month ago (again, thanks to him taking so long to ship...).
I'll let you guys know how it turns out.
Thanks again,
Chris
Yes I paid through paypal and I will be trying to resolve this through eBay first as suggested. It looks like the I won't be waiting on him much longer, as the auction was just about a month ago (again, thanks to him taking so long to ship...).
I'll let you guys know how it turns out.
Thanks again,
Chris
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sweeperpaints ( 50 )
- BTown Regular
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- Contact:
I'm guessing you had, but since you hadn't mentioned it I would recomend taking a look at his feedback. See if this is a trend or something.
Sweeper
Sweeper
"No matter how fast the light travels, it allways finds that the darkness has got there first and is waiting for it." T.P.
http://photobucket.com/albums/y38/sweep ... d%20Stuff/ my gallery
http://photobucket.com/albums/y38/sweep ... d%20Stuff/ my gallery
Well, if he sent you a bag of 40K stuff, I'd imagine it's a mix up. Maybe he has an eBay store, or does a lot of trades on there to finance his hobby. I'd try the aforementioned methods of contacting him. After all, we all make mistakes, and a lot of messed up stuff happens to us every once in a while. Maybe he's having a hectic period in his life, maybe he's sick, maybe this or that. I try to err on the side of the sender until there's absoloutely no other thing to think than that they burned me. If it's not a mistake, though, nail him to the wall.
-Loaf
-Loaf
Loaf, ahoy!