I agreed to purchase some Forgeworld models from hollowhelm. The items received were not as described. The Incarnate Elemental of Fire was assembled (described as unassembled), bases were missing for the Drazhoath the Ashen and the Incarnate Elemental of Fire, the Dreadquake Mortar and Death Shreiker Rocket models were missing, and an extra Magma Cannon was sent. The seller agreed to send me the Dreadquake Mortar and missing bases, and allow me to keep the extra Magma Cannon (the missing Deathshreiker was not discussed). After this discussion, I because suspicious of the authenticity of the models due to their poor quality. I have contacted Forgeworld, who confirmed that they are recasts.
Proof
[/color]Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 06, 2013 9:23 am
by Snarkhunter
Hi,
I am interested in your Chaos Dwarf list. You mention that some of the models are unbuilt. Could you provide pictures of the models that have had work done to them (those that are no longer still on the sprue)? I would like to make an offer, but I need to see the current condition of the models first.
Thanks!
Subject: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$ ETC
hollowhelm wrote:Hi all, I just received a package of FW stuff that I planned on using for my own armies but I ultimately ended up trading the armies away before the package arrived so now they're on the block for sale/trade. Since they are all new and unbuilt, my prices are FIRM.
I also have bought a large FULL FORGEWORLD CHAOS DWARF army and is looking to sell it off now as it is getting to be too big of a project and I don't have the time. From Forgeworld, these retail for 830 total (not including duty and shipping which is about another 320$). Half of them aren't even assembled yet as I just don't have time. Let me know if you are interested but my price is fairly firm. A full forgeworld army for sale is quite rare and can go really fast so get them while you can. Thanks!
My Chaos Dwarves List: (575 SHIPPED)
1 Sorcerer Prophet on bale Taurus
3 Daemonsmith
1 Infernal Guard Full command
30 Infernal Guards HW/S
2 Magma Cannons
1 Deathshrieker Rocket
1 Iron Daemon /w Skullcracker
1 Elemental Fire Incarnate (K Daai Destroyer)
1 Dreadquake Mortar
Other FW stuff:
1 Storm Eagle (full kit UNBUILT UNTOUCHED) (130 SHIPPED)
2 FW Plague Drones (full kit UNBUILT UNTOUCHED) (55$ each/100 both SHIPPED)
My trade wants:
$$$$$$$
1 FW Gargantuan Squiggoth (will put in money for this)
2 FW Giant Squiggoth
6 FW Jet Bikes
1 Mantic Veer-myn Night Spawn (must not be attached to bases)
20 Mantic Veer-myn Scouragers/nightmares (must not be attached to bases)
40 Mantic Veer-myn Nightcrawlers/stalkers (must not be attached to bases)
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 06, 2013 10:46 am
by hollowhelm
Hey friend give me your email and cell number and ill snap a few pics.
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 06, 2013 10:52 am
by Snarkhunter
Email: {Snarkhunter's email}
Cell: {Snarkhunter's cell #}
Thanks!
[TEXT MESSAGE from Hollowhelm] 10:04 am on Nov 6, 2013: Pics for the chaos dwarves
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 06, 2013 11:05 am
by hollowhelm
Hi, I just texted you a few pics!
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 06, 2013 11:30 am
by Snarkhunter
Thanks for the pictures. A few questions:
This looks like: sorc on bull, 3 demonsmiths, 10 IG, 3 IG command, and a magma cannon.
Is everything else new on sprue?
Are any bits missing? One the the IG in the pic looks like it is missing an arm (front guy on the end)?
Are there bases for everything?
Considering your rating of 0 (welcome to barter town, btw), could we do half the $ now and half upon delivery?
Thanks!
[TEXT MESSAGE from Snarkhunter] 11:30 am on Nov 6, 2013: Reply sent on Btown.
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 06, 2013 11:35 am
by hollowhelm
Hi, everything is there. Yeah those are the only ones that I assembled I think as I kept them on my shelf, everything else is in a box downstairs. As for the magma cannon, I didn't glue the guys on because of easy painting. The castellan has 2 arms, one HW and one pistol, I plan on magnetizing them which is why I didn't glue it on but everything will be included. The cannons and stuff never came with bases but everything else has bases. I cannot do half half as I have alot of experience on Dakkadakka + this is alot of stuff. We can take this to ebay if PayPal isn't secure enough. I don't mind. Let me know. Cheers!
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 06, 2013 11:44 am
by Snarkhunter
Everything looks good. What are you known by on dakka and eBay? I can look there, since you have no references here. If you have some good rep there then I have no issue paying all up front on PayPal.
Thanks!
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 06, 2013 12:02 pm
by hollowhelm
I just made my ebay to buy things so its got no rep but my name is VostroyanFirstClass on Dakkadakka. If you want, on my signature for my Dakkadakka account I listed the people I had successful deals with. You can message them and ask them. Btw, ur in NA right?
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 06, 2013 5:52 pm
by hollowhelm
Hi, so what's up? Are you good to go? I can have my girlfriend pack the stuff up as ship tmr morning if you can get payment in today. Let me know ASAP. Thanks!
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 06, 2013 6:01 pm
by Snarkhunter
I think we have a deal. What's the plan for shipping? Will you be sending 1 box or 2? Getting insurance? For something this valuable, I definately want tracking #'s. Please make sure everything is packed safely - hate to see such beautiful sculpts and all the work you put into cleaning/assembling/basing get wasted by some carelessness by the post office.
Here's my address:
{Snarkhunter's address}
What is your paypal?
[TEXT MESSAGE from Snarkhunter] 6:19 pm on Nov 6, 2013: New reply sent on Btown. Need PayPal to send $. Also questions on shipping.
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 06, 2013 6:46 pm
by hollowhelm
Hi, my paypal is [Admin edit - removed by MM]
Let me know when you have sent the payment. Thanks!
I will make sure that everything is securely packaged. Will put in one box. I will either use fedex, ups, or post canada. I will use the standard shipping method to do it and also will make sure there is a tracking number for this package. Thanks!
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 06, 2013 7:17 pm
by Snarkhunter
Payment has been sent by paypal.
Thanks!
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 06, 2013 7:35 pm
by hollowhelm
Payment received. Will ship tomorrow. Thanks!
[TEXT MESSAGE from Hollowhelm] 11:53 pm on Nov 7, 2013: {Picture with Snarkhunter's address labeled on a package} Does this address/info look right? Just confirming before shipping.
[TEXT MESSAGE from Snarkhunter] 11:54 pm on Nov 7, 2013: Yes thanks!
[TEXT MESSAGE from Hollowhelm] 11:55 pm on Nov 7, 2013: Okay Ill provide you with the tracking info once I ship it!
[TEXT MESSAGE from Snarkhunter] 7:10 pm on Nov 8, 2013: Thanks. I will let you know when it arrives.
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Wed Nov 13, 2013 11:46 pm
by Snarkhunter
I received the package today, and I'm not very happy.
Based upon our messages, I was expecting to receive two magma cannons (one of which is assembled) and one dreadquake mortar. Instead I received three magma cannons (one of which is assembled) and no dreadquake. A magma cannon retails for about $62.79 US, and a dreadquake retails for about $123.97 US. That's a difference of $61.81.
Prior to making our agreement, I confirmed with you that only the "sorc on bull, 3 demonsmiths, 10 IG, 3 IG command, and a <single> magma cannon" were assembled. In fact, the Elemental Incarnate of Fire is fully assembled as well.
You also informed me that other than the cannons (and stuff that doesnt come with a base), everything else had its proper base. But in fact, Drazhoath the Ashen should have come with a 60x100 base and a flight stand; and the Elemental Incarnate of Fire was missing his base as well. That will run me about $10 on ebay to replace these missing bases.
I'd like to know what you suggest in order to resolve these issues. The assembled Elemental is not as valuable as a new one (and will be more difficult to clean up and paint), and the swap from a Dreadquake Mortar to a Magma Cannon and the lack of bases on Drazhoath and the Elemental leaves me out for at least $72.
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Thu Nov 14, 2013 12:10 am
by hollowhelm
The dread quake was coming in the mail as we negotiated and should be here shortly. I stated that in the post that I made when I was selling these. I will ship that when it arrives no problem. If I gave you a third magma cannon, it was by mistake as there should only be two and consider it for free. It's not a replacement. It's FOR FREEEEE. I thought I told you that the fire incarnate was assembled already but if I didn't thats my bad. All it really needs is a bit of gap filling probably and nothing too serious as it was a good cast (except the spear is a bit warped but all resin are warped). As for the bases, the elemental fire incarnate comes with the 50x100 size as K'Daai destroyer doesn't actually exist. The Ashen comes with a 50x100 base as well as there is no 60x100 base size and there is no flying stand for it as the flying stand is only for the bale taurus model. I had my wife pack this so I can't tell you for sure if the bases were included but I have plenty of bases lying around. Tell me what bases you want and I'll add them into the dread quake mortar when I ship it later this week. Hope this helps/clarifies things. If anything else is wrong let me know and I'm happy to fix it.
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Thu Nov 14, 2013 12:19 am
by Snarkhunter
Thanks for the quick response.
Please let me know when the dreadquake arrives. Don't worry about the bases, as long as you are able to send me the dreadquake.
If it works out as you say, then I'll be very pleased with our deal.
Thanks!
Re: [H] !CHAOS DWARF ARMY! StormEagle Plague Drones [W] $$$
Sent: Thu Nov 14, 2013 12:23 am
by hollowhelm
Okay I will send it asap no problem. Also, what bases did you want? I don't mind throwing in some if you need them.
from: {Snarkhunter's email}
to: forgeworld@gwplc.com
date: Fri, Nov 15, 2013 at 11:59 AM
subject: Possible recasts (photos)
mailed-by: gmail.com
Hi,
I called your customer service number today and spoke with someone who was very helpful about a ForgeWorld related problem I am facing:
I recently purchased some used models (all unpainted, some unassembled) including: 3x10 Chaos Dwarf Infernal Guard, 1 set of Infernal Guard Command, 1 set of Chaos Dwarf Daemonsmiths, 1x Drazhoath the Ashen, 2x Chaos Dwarf Magma Cannon, 1x Chaos Dwarf Death Shrieker Rocket, 1x Chaos Dwarf Dreadquake Mortar, 1x Chaos Dwarf Skullcracker, and 1x Incarnate Elemental of Fire. The arrangements to purchase the used models were made through Bartertown.com, and the individual selling the models resides in Canada (I'm in the USA). So far, I have received (in one shipment) everything except the Death Shrieker and the Dreadquake Mortar. I also received an additional Magma Cannon. Upon examining the models, I had some significant concerns that they may be counterfeit.
Please take a look at the attached photos and provide me with your opinion as to the authenticity of these models. I will be contacting Paypal (who handled the exchange of funds) and Bartertown to make them aware of this situation and seek their assistance in getting a refund from the seller. I appreciate your time on this matter, and any suggestions, comments, or opinions you may be able to provide.
Best Regards,
{Snarkhunter's name, address, phone}
Skullcracker - part of the bits (wheel hubs are see through and poor cast).jpg
Skullcracker - rest of the bits.jpg
Chaos Dwarf Daemonsmiths (see through shoulderpad and poor details).jpg
Drazhoath the Ashen - flank (sprue attachment).jpg
Drazhoath the Ashen - front (shiny and poor detail).jpg
Drazhoath the Ashen - top (see through wings).jpg
Incarnate Elemental of Fire - bottom (bubble on his butt).jpg
Incarnate Elemental of Fire - Side (shiny and poor detail).jpg
Infernal Command (see through shoulder and standard).jpg
Infernal Command.jpg
Infernal Guard - assembled set of 10.jpg
Infernal Guard - Body 1 (see through shoulder and collar).jpg
Infernal Guard - Body 2 (see through shoulder).jpg
Infernal Guard - sealed set of 10 (sealed package around a ziplock bag ).jpg
Infernal Guard - Shield set #3 (see through and weird sprue).jpg
Infernal Guard - Shields set # 1 (see through).jpg
Infernal Guard - Shields set #2 (see through).jpg
Infernal Guard - Sprue (trademark).jpg
Infernal Guard - Sprue (weird bottom).jpg
Infernal Guard - unassembled open bag of 10.jpg
Infernal Guard - Weapon (double mould line).jpg
Magma Cannon #1 - bottom (inscription).jpg
Magma Cannon #1 - includes other random bits.jpg
Magma Cannons #2 and #3 (sealed package around two ziplock bags).jpg
Skullcracker - arm bit (see through and filled in).jpg
Skullcracker - bottom (see through).jpg
Skullcracker - bottom (see thru and weird texture).jpg
Skullcracker - Chain bit (see through).jpg
Skullcracker - frame bit (see through and filled in).jpg
from: forgeworld <forgeworld@gwplc.com>
to: {Snarkhunter's email}
date: Sat, Nov 16, 2013 at 7:05 AM
subject: Re: Possible recasts (photos)
Hi {Snarkhunter},
Thank you for sending those images in for us. By looks of it they do look like they are recasts of our products. I have forwarded on your email to our legal team to look into it further. If you get any more information please pass it onto us.
If there is anything further we can do to assist you, or if you have any queries about the information we have requested or provided, please telephone us.
Regards,
Forge World
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Supporting Information
I have the following contact information on hollowhelm:
Ken Wei
8140 Rosebank Cres
Richmond
BC, V7AZK6
Canada
[Admin edit - Phone # removed by MM]
Further research on Dakkadakka.com reveals a bad trade may have occurred there as well (under his alias: VostroyanFirstClass). I wish I had seen these prior to initiating our transaction.
link --> http://www.dakkadakka.com/dakkaforum/po ... 47543.page
Follow Through
I am now proceeding to file a claim/dispute with Paypal to attempt to have my money refunded. I will be following Paypal's instructions as to the final disposition of the counterfeit models. I will also be providing all of the contact information on hollowhelm to ForgeWorld.