Bartertown.com

Hi as the topic says, I need some input from b-town, well more experienced traders than myself anyways.

Recently I won a warhammer fantasy auction off of ebay, but the shipment is well wrong. I'm missing a handful of bits, and instead of a greater daemon, I got a bag of 40k stuff. Now the guy seems to be ignoring my emails, and I'm wondering what would be proper? It's only been a week since I first emailed him, so before I do anything drastic I'll wait a bit.

But as it isn't looking good, what would you guys suggest? File a complaint with ebay? Would that even do anything? Or should I take the really drastic step of filing mail fraud? (If it counts, he also shipped via standard shipping while advertising and charging for priority, just more ammo I guess).

In all honesty this isn't a big deal, as the 40k stuff is probably at least equal in value to what I'm missing, but the fact that this guy is ignoring me (plus he made me wait almost 3 weeks for 'priority shipping') is really annoying me.

Anyways, thanks to anyone who takes the trouble to respond,
Chris

Well, Kensig... Here's what *I* would do.

There should be a link someplace where you can request his personal contact information that he has on file with ebay.

Always give the benefit of the doubt, at first... as you seem to be doing.

Call him. Use a cell phone, after peak hours... most plans offer free nights, weekends & long distance. With this option, you should be covered, as far as footing the dime for the call.

Discuss your issues with him and give him time to fix them.

If that doesn't work, THEN you file with ebay, you leave a negative reference, AND you file mail fraud charges.

How did you pay? Via PayPal, I hope? File a charge with them, as well -- If that is who you used.

Hope this helps.

Eric

I would file a complaint with ebay. There is an "Item Not Received" complaint. This has some sub-complaints including "Item is Significantly Different than Listed" or something to that effect.

When I have used this in the past, I have had prompt response from the Seller. PayPal has an option for filing a Fraud as well.

Ebay will also ask that you use the Trust-e service. There is a link on the ebay website to this service. So list a fraud with all 3 services. Start with ebay, and then go through the rest.

At the end of the day if you do not get your item, or a refund pursue the mail fraud end.

Better hurry; most ebay/paypal complaints have a time limit usually around 30 days or so after the auction ends.

Thanks for the replies everyone.
Yes I paid through paypal and I will be trying to resolve this through eBay first as suggested. It looks like the I won't be waiting on him much longer, as the auction was just about a month ago (again, thanks to him taking so long to ship...).

I'll let you guys know how it turns out.
Thanks again,
Chris

I'm guessing you had, but since you hadn't mentioned it I would recomend taking a look at his feedback. See if this is a trend or something.

Sweeper

Well, if he sent you a bag of 40K stuff, I'd imagine it's a mix up. Maybe he has an eBay store, or does a lot of trades on there to finance his hobby. I'd try the aforementioned methods of contacting him. After all, we all make mistakes, and a lot of messed up stuff happens to us every once in a while. Maybe he's having a hectic period in his life, maybe he's sick, maybe this or that. I try to err on the side of the sender until there's absoloutely no other thing to think than that they burned me. If it's not a mistake, though, nail him to the wall.



-Loaf