Good day gentlemen,
I have a couple issues and questions regarding this backout so we can fully understand it more.
@ Neian - I am not entirely sure why you claim this to be a backout. When Moravian approached you, he tried to correct his error by offering 3 solutions.
Re: H: Mostly NiB Cryx/Legion/Circle/Trolls W:$$
Sent: Mon Aug 24, 2015 8:01 pm
by Moravian
Hey man,
I made a mistake on my listing. I don't have the two multi kits or the rok anymore. I must have traded them long ago. Apologies for this. So to proceed, I can either refund you all your money, a portion for the trolls and ship the rest, or if you want to take a look and let me know if anything else of equivalent value to the troll heavies and rok interest you, and I can ship those instead.
Again, sorry for the error on my part. Let me know how you want to proceed.
Cheers
And then followed up to your backout comment with this:
Re: H: Mostly NiB Cryx/Legion/Circle/Trolls W:$$
Sent: Mon Aug 24, 2015 8:22 pm
by Moravian
Just to be clear I'm not backing out, I made a mistake with my listing. I'm fully prepared to add aditional stuff or refund you a portion. Anyways, I'll refund you the whole amount then. Sorry for the hassle.
Technically this can be argued that it isn't even a back out as you forced the decision on him without allowing him a solution. Even if it was to purchase the models he agreed to. You even stated you have accidentally made a mistake with your listing before but tried to correct it - yet you did not even give him the chance to do so.
I can understand the frustration regarding what happened, however you showed no willingness to work it out. By what is presented to us, it looks like he did not want to end the trade and did not want to back out on you. Even stating he would throw in extra to make up for his mistake. From the PM history, it actually looks like you got angry that he made a mistake and wanted to punish him for it. So my question is why did you not try to find a solution?
Now I am not saying you are incorrect, as it can be classified as a form of backing out (or even a BTR really as technically you sent money and he failed to send goods to you). I would just like to understand the reasoning behind why you did not want to work it out and why you pushed the back out onto him. Things like this
DO happen as people aren't perfect. However it is up to the trading partners to communicate a resolution, and, if none can be reached,
then seek secondary measures such as a back out or btr.
Has he refunded your money?
@ Moravian - Neian is correct that you should have checked your inventory to ensure that all the goods were accounted for before finalizing a deal as per our rules.
Unfortunately you must take responsibility regarding what happened. It is unfortunate that there was no way you both could have sorted it out before it resulted in this, but alas that is why we state in our rules:
Failure to do so may result in the other party filing a Backout Trader or Bad Trader report against you.
@ both of you - You are both eligible in leaving feedback. Moravian did try to work things out with you Neian but you refused, stating "No you are backing out because you are unwilling to complete the deal as agreed." and by the PM history it would seem that there was no changing your stance on that, even though he did try to correct his error. Unfortunately it is a two way deal. Your unwillingness to work with him after the error was brought up is allowed to be reflected in his feedback, whether it is neutral or negative.
As a wise admin once told me:
You CAN qualify for being a d!ck during a trade and, if we consider it a completed trade for back outs, then we have to consider it a completed trade all around.
Which means anything that happens during a trade, resulting in a back out/BTR or not, is eligible for feedback.
However, anyone can appeal feedback by following the posted rules in our rule section. If you feel feedback left for you was unwarranted, you must appeal to an admin (any red name) within 30 days. You must forward all documentation and a brief summary as to why you feel it was not warranted. The admin will then look over everything and give an official ruling. If they find that feedback was left in a retaliatory manner, then they will handle that as well.
Now I must also mention that although I have weighed in on this issue, I am merely a watchman and an admin will more than likely (actually I would hope they did) post an official comment regarding this back out. I am merely trying to create an understanding of the situation.
Thank you,
Ryan