Issue w/ The Bitz Barn
Moderator: Moderators
Issue w/ The Bitz Barn
Has anyone else had an issue with ordering from the Bitz Barn? I ordered an Army Transport MkII on May 10th and it took several emails to find out that the item that shows as in stock on their website is in fact backordered. The Bitz Barn never told me my item was backordered until I sent multiple emails asking for an update on my order.
I honestly feel they're a very unprofessional company and they've certainly lost my patronage. I'm sorry for the rant but I felt that others should know about the bad experience I've had.
I honestly feel they're a very unprofessional company and they've certainly lost my patronage. I'm sorry for the rant but I felt that others should know about the bad experience I've had.
Re: Issue w/ The Bitz Barn
I'm surprised they are even in business still. Didn't GW go on a "holy" purge against bit stores?
~Ryan~
I'm like superman, but without the super.
The rules for Bartertown can be found here: viewtopic.php?f=44&t=45470
Helpful guide for sending packages to Canada: viewtopic.php?f=1&t=123125
I'm like superman, but without the super.
The rules for Bartertown can be found here: viewtopic.php?f=44&t=45470
Helpful guide for sending packages to Canada: viewtopic.php?f=1&t=123125
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- Journeyman Trader
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- Joined: Mon Aug 06, 2012 12:45 am
- Location: just outside Philadelphia, Pennsylvania
Re: Issue w/ The Bitz Barn
I believe the purge doesn't happen until the 15th
Re: Issue w/ The Bitz Barn
Ah, would make sense thenTheOgreTyrant wrote:I believe the purge doesn't happen until the 15th
~Ryan~
I'm like superman, but without the super.
The rules for Bartertown can be found here: viewtopic.php?f=44&t=45470
Helpful guide for sending packages to Canada: viewtopic.php?f=1&t=123125
I'm like superman, but without the super.
The rules for Bartertown can be found here: viewtopic.php?f=44&t=45470
Helpful guide for sending packages to Canada: viewtopic.php?f=1&t=123125
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- Resident Trader
- Posts: 380
- Joined: Mon Feb 07, 2011 6:08 pm
- Location: Virginia, USA
Re: Issue w/ The Bitz Barn
According to their website they get all of their bits second hand so they don't violate the new GW rules.
Re: Issue w/ The Bitz Barn
Yeah, unfortunately they shouldn't have to obtain an Army Transport second hand. I highly doubt Sabol is cracking down on merchants carrying and selling their products.
Re: Issue w/ The Bitz Barn
+1 to this.Royals wrote:Yeah, unfortunately they shouldn't have to obtain an Army Transport second hand. I highly doubt Sabol is cracking down on merchants carrying and selling their products.
If your website says in stock and your out of stock, you should not only change it on your website but keep your customers up to date.
~Ryan~
I'm like superman, but without the super.
The rules for Bartertown can be found here: viewtopic.php?f=44&t=45470
Helpful guide for sending packages to Canada: viewtopic.php?f=1&t=123125
I'm like superman, but without the super.
The rules for Bartertown can be found here: viewtopic.php?f=44&t=45470
Helpful guide for sending packages to Canada: viewtopic.php?f=1&t=123125
- jason1977 ( 208 )
- Expert Trader
- Posts: 904
- Joined: Mon Aug 15, 2011 3:58 pm
- Location: New England USA
Re: Issue w/ The Bitz Barn
Im trying to get some DW Knights bits and my normal source sells them in groups of 5. BB sells them by the single and I asked how they get around GWs policy. Simple put is they dont buy from GW directly.MattHoell wrote:According to their website they get all of their bits second hand so they don't violate the new GW rules.
In an act of kindness and respect, please respond to PMs one way or the other with in a timely manner.
Im sorry but I do not ship outside the US.
2013 BT Member Challange- 291 pts 153 models
bolt on cuteness: st 10, ap 1, range: unlimited; DEAL
Im sorry but I do not ship outside the US.
2013 BT Member Challange- 291 pts 153 models
bolt on cuteness: st 10, ap 1, range: unlimited; DEAL
Re: Issue w/ The Bitz Barn
It's to the point that I've had to open a dispute with Pay Pal to get my money back. WTF Bitz Barn?
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- Resident Trader
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- Location: Dayton, Oh-Hee-Ho
Re: Issue w/ The Bitz Barn
I have ordered bitz from them a few tiems - never had a problem. I will keep this in mind, though, next time.
Mike
- A simple 'not interested' to a trade offer is just being polite. It helps people setting up multiple trades know where they stand.
- Google something for someone, they get an answer. Teach someone how to Google their own answer, they own the Internet.
- A simple 'not interested' to a trade offer is just being polite. It helps people setting up multiple trades know where they stand.
- Google something for someone, they get an answer. Teach someone how to Google their own answer, they own the Internet.
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- Journeyman Trader
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- Location: Saco, ME, USA
Re: Issue w/ The Bitz Barn
I've also ordered bitz from them multiple times without issue.
Re: Issue w/ The Bitz Barn
I finally received my money back, but only after getting Pay Pal involved. The Bitz Barn never once offered an apology or took responsibility. I've ordered from them before, but I definitely will not after this experience. There are plenty of other online retailers.
In the end, I opted to order a Shield Bag from Battle Foam. At least I know what to expect from them.
In the end, I opted to order a Shield Bag from Battle Foam. At least I know what to expect from them.